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Privacy Policy

Last Revised: 30th September 2024

At Biggie Smalls Studio PTY LTD trading as Biggie (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and international data protection standards, including the General Data Protection Regulation (GDPR) where applicable.

1. Collection of Personal Information

We collect personal information directly from you when you:

  • Create an account or make a purchase on our Website.
  • Contact us via email, phone, or through the Website.
  • Interact with us as a supplier or business partner.
  • Visit and use our Website (via cookies and tracking technologies).

Types of information we collect:

  • Contact details (name, email address, phone number).
  • Account and payment information.
  • Usage data (IP addresses, browser type, access times, referring URLs).

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide and manage Biggie services under our legal entity, Biggie Smalls Studio PTY LTD.
  • To communicate with you, including responding to your enquiries and sending updates.
  • For internal business purposes, including improving our Website and services.
  • To comply with legal obligations and enforce our agreements.

We will not use your personal information for any other purpose without your consent unless required or authorised by law.

3. Data Sharing and Disclosure

We may disclose your personal information to:

  • Third-party service providers who assist us in delivering our services (e.g., payment processors, hosting providers).
  • Law enforcement or government authorities where required by law.
  • Third parties involved in business transfers, such as mergers or acquisitions.

Where personal data is transferred outside Australia, we ensure that appropriate safeguards are in place to protect your information in line with Australian and international standards.

4. International Data Transfers

If we transfer your personal information outside Australia, we take steps to ensure that your information receives the same level of protection as it would within Australia, in compliance with the Privacy Act 1988 and the GDPR (where applicable).

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. We use industry-standard security measures, including encryption and access controls, to safeguard your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information if it is inaccurate or incomplete.
  • Withdraw consent for the use of your data.
  • Request the deletion of your data (where applicable under the GDPR).
  • Lodge a complaint with the Office of the Australian Information Commissioner if you believe we have violated your privacy rights.

7. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience and help us understand how users interact with our Website. Cookies may collect information such as your IP address, browser type, and pages visited. You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your information is no longer required, we take steps to securely destroy or de-identify it.

9. Complaints and Contact Information

If you have any concerns or complaints about how we handle your personal information, or if you wish to exercise any of your rights under this Privacy Policy, please contact us at:

Suite 44 Bay 5-7 North/2 Locomotive St,
Eveleigh NSW 2015
Email: hello@biggiemalls.com

You can also lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes may be communicated directly to you. By continuing to use our services, you agree to the updated policy.